Service Specialist, On-site Roll Services

Are you ready to bring the future to our customers? We are now looking for Service Specialist to our On-Site Roll team!

Valmet's services for paper and board production keep our customers' processes running reliably, optimize production line performance to its full potential and ensure competitiveness using latest technology.

EMEA Pulp and Paper Services Operations is operating locally in Finland and across areas by supporting the local sales and having direct deliveries to the end customers. The organization employs close to 200 professionals who are managing high number of deliveries and projects on annual basis to drive our customer's performance forward.

We are now looking for a Service Specialist to work for on-site roll service for the Board and Paper Machine technology area.

Your main tasks as a Service Specialist are:

• Act as a supervisor in on-site overhauls of press section rolls at customer sites with the help of our own department team, partners, or customer personnel.
• Testing and measuring, optimization and troubleshooting of press section nip rolls
• Generating reports (service reports, feedback for equipment and processes development)
• Work closely with other group team members, sales support, Mill Sales Managers and experts in engineering and technology.

Requirements:

We expect you to have a suitable technical education (M.Sc. or a B.Sc.) in addition experience of press section mechanics, rolls and process is a benefit.  Experience working in customer sites, knowledge of hydraulics and control systems lets you contribute to success in your work.

Most importantly, we are looking for a true team player with customer-facing attitude. You will work with both internal and external stakeholder groups so good networking skills are needed as well as passion for troubleshooting and focus on delighting customers. You can prioritize your work, remain focused and excel under pressure and are skilled at achieving results in a variety of customer situations.

As a Service Specialist travelling and visiting customer sites is important part of the job. Our customers are mainly in Europe, but also in other Valmet market areas. You have ability and willingness to travel 100 - 120 days annually, both foreign and domestic. You communicate fluently in English and Finnish. Other languages are a benefit. In your daily tasks, you will use Valmet IT tools and MS Office software's, managing these programs or systems is a good advantage.

We offer:

In return, we offer you an interesting job in a global customer-oriented environment. In this position you will be part of a dynamic team of 14 persons and have the opportunity to grow to service professional in growing Service business.

Due to the nature of the responsibilities and tasks, you will have an opportunity to keep current with industrial service business as well as paper and board machinery technology development. Your days will vary depending if you work at the office or on customer sites - if you like to be on the go but balance customer work with routines, this might be just something for you.

Additional information:

For further information, please contact Ilkka Salmi, Manager, FSE, Finland, +358 40 772 3753.

Did we catch your interest? Join our team and send your application with your CV and salary expectation via the link provided latest by 19th September 2021.

The collective agreement of Salaried Employees in Technology Industries is applied to this position.

Valmet is a smoke-free workplace.

When everything works togetherValmet is where the best talent from a wide variety of backgrounds comes together. With 14,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.Join the team! www.valmet.com/careers