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Quotation Support Specialist

We are now looking for Quotation Support Specialist to join our team in the Field Services Product Group, Professional Services Business Line. This position is located in Europe, preferrable in Lappeenranta Finland.


The Field Services Product Group is responsible for the field services business in Metso Outotec. It hosts a global pool of product-based field service competency teams ("Global Field Services"), develops profitable field service products/offerings, and together with the market areas, drives field service development with harmonized processes & tools for an efficient execution that delivers a tier 1 customer experience.  We are seeking a motivated, results oriented Quotation Support Specialist who can effectively work with multiple stakeholders to support our Global Field Services Team. In this role, you will provide quotation/proposal support for installation services and other Global Field Service (GFS) support needs. 

Key Accountabilities and Responsibilities

  • Provide quotation/proposal support to Market Areas and Capital Business Area (BA) stakeholders for installation services and other Global Field Service (GFS) support needs.
  • Internal customer contact for Global Field Service (GFS) quotation/proposal needs.
  • Job scoping & estimation for quotations/proposals, coordinating with technical experts, GFS Managers, Market Area and Capital BA stakeholders
  • Creation of proposal content or complete proposals as required, collaborating closely with Market Areas and/or Capital BA stakeholders 
  • Ensure quotation/proposal competitiveness whilst promoting the added value and benefit to the end Customer of the Metso Outotec Offer
  • Manage the SalesForce GFS RFQ process and proposal/quotation funnel, ensuring a high level of responsiveness and customer service
  • Support the development of standard commercial packages and pricing for field service offerings, with a particular focus on installation services
  • Provide a clear as-sold package to the GFS coordination team and related GFS managers to ensure a smooth order handover and delivery
  • Support the GFS team to execute deliveries with planning, coordination and administrative support


To succeed in this role, you will need

  • Strong customer services skills
  • Pricing, estimation and proposal creation skills, including a good understanding of value pricing concepts
  • Strong written and oral communication skills
  • Planning and coordination skills and the ability to effectively work with multiple stakeholders across different time zones
  • Basic technical understanding of Metso Outotec technologies
  • Understandong of site-based work, related international travel logistics, site access  requirements, etc..
  • Technology/software skills
  • Financial understanding
  • University degree and/or applicable experience


We are looking for a self-directed person who can work independently and effectively in a multi-cultural global matrix organization. We offer you an interesting and challenging task in an international environment, with excellent possibilities to develop your personal and professional skills in a world-leading company in minerals and metals processing technology.


Additional information

For further information about this role, please contact Mike Santaluce, VP, Field Services Product Group,

To apply please leave your application and salary request by 24th July 2022.

Quotation Support Specialist

Kokopäiväinen, Vakituinen

Julkaistu 23.06.2022

Yrityksen liikevaihto: 
Yli 100 000 000 €

Jaa työpaikkailmoitus

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